What to Expect at Your First Cleaning Service?

written by: Terry Stevens

Published: July 15, 2025
Updated: July 15, 2025

reading time:  minutes

Your first clean can feel both exciting and a bit daunting. You might wonder what to expect, which areas will be cleaned and how you can get the most out of it. Whether you’re hiring cleaners for the first time or switching to a new house cleaning service, understanding the cleaning process will make you feel more confident and prepared. This guide will walk you through everything you need to know about what to expect at your first clean, from the initial assessment to the final tidy.

A first clean is more than just a tidy up; it’s about setting up a clean and welcoming home. Professional house cleaners focus on deep cleaning high traffic areas, kitchens, bathrooms and more, turning your space into a sparkling haven. By knowing how to prepare and what to expect you’ll have a smooth, efficient clean that leaves your home fresh, hygienic and ready to impress.

Key Takeaways

  • Start your cleaning experience with an initial walk-through to communicate specific needs and expectations with the cleaning team.
  • Key focus areas for first-time cleanings include high-traffic zones, kitchens, and bathrooms, ensuring a thorough and hygienic deep clean.
  • Be prepared by decluttering your home, securing valuables, and communicating any special requests to enhance the cleaning service’s effectiveness.

Initial Assessment and Walk-throughProfessional cleaner and homeowner discussing priorities during a walk-through

The journey to a clean home begins with the initial assessment and walk-through. This crucial first step involves:

  • The cleaning crew understanding the specific needs of your home
  • Customising their approach accordingly
  • You and the cleaning team establishing clear expectations
  • Ensuring that all areas receive the attention they deserve

Be specific about your cleaning tasks required during this stage. Noting any unique features or particular areas of concern can significantly improve the overall cleaning outcome. This preliminary check is your opportunity to communicate your priorities and preferences, setting the stage for a successful cleaning session.

Key Areas of Focus for First-Time Cleaning

A first clean is all about getting everything clean from top to bottom. This initial deep clean gives you a fresh start and makes it easier to maintain from then on. Professional house cleaners will get to every area of your home to make it spotless.

The primary areas of focus include:

  • High-traffic zones
  • Kitchens
  • Bathrooms
  • Other areas that need extra attention

Let’s dive into these key areas to understand what to expect during your first clean.

High-Traffic Zones

Cleaner cleaning a hallway entryway

High traffic areas like hallways, staircases and entryways are the heart of your home, always busy with activity. These areas get dirty and worn quicker than others so are top priority for your first clean. Cleaners will give extra attention to these spaces to make bring them back looking great.

Clearing these areas of clutter and obstacles not only makes your home look better but also safer and more comfortable for residents and guests. A clean environment in these high traffic areas sets the tone for the rest of your home.

Kitchen Clean

The kitchen is often the heart of the home and easily the busiest spot, so giving it a proper clean makes a big impact. During your first clean, you can expect the team to roll up their sleeves and give the kitchen a thorough once-over, focusing on:

  • Cabinet doors
  • Benches and countertops
  • Kitchen appliances
  • Floors

They’ll often shift small appliances where they can, like the toaster or kettle to clean behind and underneath, where dust and grime like to hide.

This clean is all about how to clean a kitchen, clearing out grease, crumbs, and built-up grime to leave your kitchen looking and feeling fresh. Whether it’s wiping down sticky cupboards or mopping up underfoot, the goal is a sparkling, hygienic space that feels great to cook in again. The team may also use specialised cleaning supplies for the job if needed.Cleaner wiping down countertops and small appliances in a modern kitchen, highlighting deep cleaning in progress.

Bathroom Clean

Bathrooms are a critical area for sanitation and require special attention during cleaning a bathroom. Professional cleaners will focus on:

  • sinks
  • toilets
  • showers
  • tiles

This detailed work in bathrooms addresses areas often missed in regular cleaning.

By prioritising bathroom sanitation, you can ensure a hygienic environment that is free from germs and bacteria. This thorough cleaning not only enhances the appearance of your bathroom but also promotes a healthier living space.

Preparing Your Home for the Cleaning Service

Getting your home ready for a house cleaning service doesn’t have to be a big chore, but a little prep can go a long way. Before your team arrives, take a few minutes to chat through any special requests or areas you’d like them to focus on. If you’ve got a list of must-dos cleaning tasks, even better as this helps keep things clear and on track.

A quick tidy-up really helps. The less clutter there is, the easier it is for the cleaners to focus on the actual cleaning. If there are things they usually don’t handle, like piles of dishes or laundry, it’s best to take care of those in advance so they can concentrate on the rest of your home. That said, if you’d rather have those jobs taken care of too, many cleaning companies offer optional extras you can add to your booking.

Declutter and OrganiseHomeowner tidying toys and putting away clutter in a casual living room before a professional cleaning service

Do a quick scan of your rooms before the team arrives and pick up anything that’s out of place, shoes, toys, loose papers, that sort of thing. Most regular cleaning services handle things like wiping surfaces, dusting, and giving the laundry sink a refresh, but they work best when those surfaces are actually visible!

By clearing away the everyday clutter, you’re helping your cleaners do a more thorough job. It’s a small effort that can make your whole home feel noticeably fresher after the clean.

Secure Valuables

Before your cleaners arrive, it’s a good idea to tidy away personal items and anything valuable. Even though professional cleaners are thoroughly vetted and police-checked, and you can absolutely trust the team in your home, putting away precious or sensitive items can help give you peace of mind, especially if it’s your first time having someone new in your space.

It’s not about mistrust; it just removes any worry or distraction so you can relax and let the cleaners focus on the job. Plus, clear surfaces make it easier for the team to get straight to work!

Make Special Requests Known

If there’s anything specific you’d like done a certain way, or if you have allergies or sensitivities to certain products, just let your cleaners know. Most professional teams are happy to accommodate your preferences to make sure you feel comfortable and at ease.

What Professional Cleaners Typically Do Not Handle

While cleaners can do a lot to freshen up your space, there are a few things that usually fall outside their job description. Knowing these boundaries up front helps avoid confusion and ensures a smooth experience for everyone.

Professional cleaners are there to clean, not to fix leaky taps, move furniture, or do odd jobs around the house. They’re not handy-people or pet sitters, and their speciality is giving your home a thorough, hygienic clean.

Hazardous Materials

Cleaners will steer clear of anything that could pose a risk to their health. That includes hazardous waste, toxic substances, and anything requiring special disposal or protective gear. If you’ve got something particularly risky, like animal waste, mould, medical waste, etc, it’s best to handle that separately or with the help of a specialised service.

This isn’t about being fussy, it’s just about safety for everyone in your home.

Personal Errands

While it might be tempting to ask for a quick favour, professional cleaners don’t cover personal tasks like running errands, babysitting, or walking your dog. Their time is best spent doing what they do best: cleaning your home top to bottom so you can enjoy a fresh, tidy space without the stress.

What to Look for in a Cleaning Service

Choosing the right cleaning service is about more than just finding someone with a mop. You want to know your home is in good hands. Look for a company that hires experienced, professional cleaners, ideally ones who’ve been police-checked and properly trained. That kind of peace of mind matters, especially when you’re inviting someone new into your personal space.

Great cleaning companies don’t just hire anyone; they invest in training their teams to do the job well, with care and consistency. That means your home gets cleaned properly and respectfully every time.

It also helps to do a bit of comparison shopping. Get a few quotes so you can see what’s included, and be sure to check for any sneaky hidden fees. Reading reviews and testimonials is another great way to find out what a company is really like – are they punctual? Friendly? Easy to deal with? A bit of research can go a long way.

Types of Cleaning Services Available

Cleaning services come in a few different flavours to suit all sorts of needs, whether you’re after a regular tidy-up, a deep clean, or something more specific. The key is to know what you’re looking for before you book. Do you need help keeping on top of the weekly mess? Or is it time for a proper scrub-down to reset your space?

It’s also a good idea to check how each service is priced. The best cleaning companies will be upfront about costs and won’t surprise you with hidden fees. If eco-friendly products are important to you, be sure to ask. Many services now offer greener cleaning options that are safer for both your family and the planet.

Regular Cleaning Services

A regular clean covers the basics and helps keep your home feeling fresh and under control. You can expect things like:

  • Vacuuming
  • Dusting
  • Wiping down surfaces
  • Emptying bins
  • Spot cleaning windows

These are usually set up weekly, fortnightly, or monthly, whatever works best for your schedule and lifestyle. It’s a great way to stay on top of things without letting the mess build up.

Deep Cleaning Services

When your home needs a bit more love, a deep clean is the way to go. This is a more detailed service that targets all the areas that tend to get neglected in day-to-day cleaning. We’re talking built-up grime, hidden dust, and tricky spots that need extra attention.

Deep cleans usually cover everything from floors and skirting boards to kitchen grease and bathroom buildup. It’s perfect if you’re getting ready for guests, doing a seasonal reset, or just want your space to feel extra fresh again.

Move-In/Move-Out Cleaning

Moving house is stressful enough without having to worry about scrubbing floors or wiping out cupboards. That’s where move-in/move-out cleaning comes in. These services are designed to give the place a fresh start, whether you’re handing over the keys or settling into a new home.

You can expect a thorough top-to-bottom clean that covers everything from appliances and windows to skirting boards and fixtures. The team will even clean inside cabinets and drawers, removing any bits and pieces left behind by previous occupants.

It’s all about giving you peace of mind and a truly clean space to begin the next chapter.

After the Cleaning Session

Cosy, spotless living room with natural light, a cup of tea, and fresh flowers, showing the calm after a thorough clean

Once the clean is done, take a few minutes to walk through your home and see how everything looks. Does it meet your expectations? Are there any little spots that might need a quick touch-up? A friendly chat with your cleaners about how it went can be really helpful. Most are happy to hear your feedback and use it to make future visits even better.

If you find it useful, you might keep a simple checklist of the key areas you want covered each time. It can be a great way to make sure nothing gets missed, especially if you’re booking recurring cleans.

And while you’re at it, go ahead and lock in the next cleaning appointment! Having your next clean scheduled before life gets too busy helps keep your home feeling consistently fresh without having to think twice.

Summary

Bringing in a professional cleaning service can truly refresh your space. Whether it’s your first time booking or just your first time with a new team, knowing what to expect makes the whole experience easier and way more enjoyable.

From the moment they walk in for the initial chat to that final sparkle check at the end, having a bit of preparation and open communication can go a long way. Be clear about what you’d like, prep your space a little, and don’t hesitate to share feedback.

You’re only a few steps away from coming home to a place that feels cleaner, calmer, and just easier to enjoy.

Frequently Asked Questions

What should I do to prepare my home for a cleaning service?

To get your home ready for a cleaning service, make sure to tidy up clutter, secure your valuables, and share any specific requests with the team. This ensures they can clean efficiently and focus on what matters most to you.

What areas do professional cleaners focus on during a first-time cleaning?

Professional cleaners prioritise high-traffic zones, kitchens, and bathrooms during a first-time cleaning to ensure a thorough and effective clean from top to bottom. It’s all about tackling those key areas first!

Are there tasks that professional cleaners do not handle?

Absolutely, professional cleaners usually steer clear of hazardous materials, home repairs, and personal errands, concentrating instead on cleaning tasks around your home.

How often should I schedule regular cleaning services?

You should schedule regular cleaning services based on your lifestyle, weekly, fortnightly, or monthly to keep your space fresh and tidy. Just choose what feels right for you!

What types of cleaning services are available?

You’ll find a variety of cleaning services out there, such as regular cleaning, deep cleaning, and move-in/move-out cleaning, each tailored to suit specific situations. So, you can easily choose one that fits your needs best!


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About the author 

Terry Stevens

The owner and founder of Sparkle and Shine. He is a seasoned professional in the home services industry with a decade of experience. He is dedicated to providing top-notch services for residential and commercial properties and has a wealth of knowledge to share on topics such as tips, tricks, industry trends, and the importance of loving your space.