ABOUT US

Sparkle + Shine is NOT your typical Melbourne metropolitan home cleaning company. We are bringing cleaning services into the 21st century by building a company we would want to do business with ourselves. We provide online booking, lightning fast customer service, and fantastic family safe cleaning. We want to WOW you with outstanding customer service, ecologically sustainable quality cleaning products, no contractual obligations, and a 100% satisfaction guarantee every time!

OUR MISSION

We’ve all read a corporate mission statement. They all talk about how they will treat the customer right and provide the best products, but we all know that usually never happens. We promise we’re different. We don’t have a twenty page mission statement it’s two and if you can simplify a mission statement you can simplify home cleaning.

Simply put our mission is this: Make every single customer say “Wow” with everything we do from customer service to our professional home cleaning.
That’s it. It’s really all about you. We want to make sure we never turn into just an average home clean. We will consistently bring you the wow factor with our excellent customer service and attention to detail. We believe in pleasing the customer and that happiness is derived from a clean, organised and clutter free home. Here at Sparkle + Shine we believe that turning a house into a home starts with cleanliness and we want to transform your house into a home conveniently!

SUPPORTING CHARITIES

Did you know we donate 10% of our profits to charities doing some super amazing work in Australia and around the globe.

We believe that making a difference shouldn’t be an afterthought so we’ve built it into our practice from the very beginning.

In fact it’s one of the reasons we started Sparkle + Shine in the first place.

WANT TO KNOW MORE

What Makes Us Different

… or awesome. It’s all just a matter of perspective

Fully Insured

All our cleaners are fully covered against injury & property damage, so you can have peace of mind when we clean your home.

Super Speedy Customer Service

You can reach us almost anytime and get a response super-fast

100% Satisfaction Guarantee

If you’re not happy, contact us within 24 hours and we’ll come back and fix it. Still not happy? We’ll refund you completely.

Secure Online Payments

No Cash, No Fuss
Our online booking platform is secure and protected by 256-Bit SSL encryption which means you can relax knowing your personal information is safe and sound

Safe Cleaning Products

Your safety should not be an added extra
We bring our own equipment and cleaning supplies that are safe for your family, your pets and the environment.

Police Checked

Full police checks are carried out on all our cleaners so you can be assured your home and possession are in safe hands.

CHARITIES WE SUPPORT

Because making a difference shouldn’t be an atfterthought

Why We Support

Corporate social responsibility, making a difference, changing the world… whatever you want to call it there is no denying the fact that some things in this world just aren’t right.

But with the age old question of “how do we fix it” still unanswered, we at Sparkle + Shine don’t claim to have any more insight on this than the thousands of philosophers that have come before us.

The one thing we do know is that business has a hugely important role to play and this role shouldn’t take a back seat, it shouldn’t be an add-on or afterthought, and it shouldn’t be restricted to large multinationals. Yes that’s right even your humble local cleaning company can contribute to making the world a better place.

So with this in mind we decided from the outset that it was important that this idea be built into our core business practice. A life made simple is an idea we can spread with generosity.

Who We Support

When we decided to support a charity it was a difficult job in finding one we really liked, there are simply so many amazing ones out there. So with much thought and days of deliberation we decided not to support just one but support four, and then let you, the customer, decide where you want see our 10% charity donation go… sort of like putting beans in a jar.

OXFAM

One person in three in the world lives in poverty. Oxfam is determined to change that world by mobilising the power of people against poverty.

Around the world Oxfam works to find practical, innovative ways for people to lift themselves out of poverty and thrive. They work to save lives and help rebuild livelihoods when crisis strikes. Plus they work politically to give voices to the poor and influence the local and global decisions that affect them.

oxfam melbourne

ASYLUM SEEKER RESOURCE CENTRE

The Asylum Seeker Resource Centre (ASRC) works to support all people seeking asylum and ensure their human rights are upheld and they receive the support and opportunities they need to live independently. ASRC is Australia’s largest provider of aid, advocacy, legal and employment services to people seeking asylum.

asylum seeker resource centre melbourne

MINUS18

Minus18 is an amazing youth led organisation that supports same sex attracted and gender diverse young people.

Minus18 aims to improve the health and wellbeing of, and provide a safe environment for, same-sex attracted and gender diverse young people in Australia, seeking to empower them to feel comfortable and confident in their sense of identity and assisting them to grow as happy, healthy individuals well into the future.

minus 18 melbourne

ENGINEERS WITHOUT BORDERS

It’s like Doctors Without Borders but with engineers instead.
Engineers Without Borders is working towards a world where everyone has access to the engineering knowledge and resources required to lead a life of opportunity free from poverty.
They aim to create systemic change through humanitarian engineering and to improve the quality of life of disadvantaged communities through education and the implementation of sustainable engineering projects.

engineers without borders australia

Join us in making a difference today