100-HAPPY-BADGE

Terry founded Sparkle and Shine in 2015 after identifying a gap in Melbourne's home cleaning market for a service that was genuinely reliable, professionally run, and easy to book. Over the past decade he has built the business into one of Melbourne's established cleaning operators, serving thousands of Melbourne households and completing tens of thousands of cleans across the city.

Terry writes from direct operational experience - managing contractor teams, handling quality control across Melbourne's diverse housing stock, and understanding what actually makes a clean last between visits. His perspective is grounded in what works at scale, not in theory.