About Us

ABOUT US

Sparkle + Shine is NOT your typical Melbourne metropolitan home cleaning company. We are bringing cleaning services into the 21st century by building a company we would want to do business with ourselves. We provide online booking, lightning fast customer service, and fantastic family safe cleaning. We want to WOW you with outstanding customer service, ecologically sustainable quality cleaning products, no contractual obligations, and a 100% satisfaction guarantee every time!

OUR MISSION

We’ve all read a corporate mission statement. They all talk about how they will treat the customer right and provide the best products, but we all know that usually never happens. We promise we’re different. We don’t have a twenty page mission statement it’s two and if you can simplify a mission statement you can simplify home cleaning.

Simply put our mission is this: Make every single customer say “Wow” with everything we do from customer service to our professional home cleaning.
That’s it. It’s really all about you. We want to make sure we never turn into just an average home clean. We will consistently bring you the wow factor with our excellent customer service and attention to detail. We believe in pleasing the customer and that happiness is derived from a clean, organised and clutter free home. Here at Sparkle + Shine we believe that turning a house into a home starts with cleanliness and we want to transform your house into a home conveniently!

Your Happiness Guaranteed

If you’re not satisfied with your home cleaning, neither are we!

With Sparkle and Shine if you are not completely happy with your clean then let us know and we will come back and make it right. That’s the Sparkle and Shine Happiness Guarantee

WHAT MAKES US DIFFERENT

… or awesome. It’s all just a matter of perspective


FULLY INSURED

All our cleaners are fully covered against injury & property damage, so you can have peace of mind when we clean your home.


SUPER SPEEDY CUSTOMER SERVICE

You can reach us almost anytime and get a response super-fast

100% SATISFACTION GUARANTEE

If you’re not happy, contact us within 24 hours and we’ll come back and fix it. Still not happy? We’ll refund you completely.


SECURE ONLINE PAYMENTS

No Cash, No Fuss
Our online booking platform is secure and protected by 256-Bit SSL encryption which means you can relax knowing your personal information is safe and sound


SAFE CLEANING PRODUCTS

Your safety should not be an added extra
We bring our own equipment and cleaning supplies that are safe for your family, your pets and the environment.


POLICE CHECKED

Full police checks are carried out on all our cleaners so you can be assured your home and possession are in safe hands.


House Cleaning Made Simple